DESIGNING A PERFORMANCE APPRAISAL SYSTEM OF MANAGERS AND EXPERTS FOR IRAN LARGE MANUFACTURING INDUSTRIES

DESIGNING A PERFORMANCE APPRAISAL SYSTEM OF MANAGERS AND EXPERTS FOR IRAN LARGE MANUFACTURING INDUSTRIES

 

CHAPTER 1: INTRODUCTION.. 5

General Background. 5

Purposes of Performance Appraisal 7

Benefits of Performance Appraisal 8

Difficulties with Performance Appraisal 10

Impact of Organizational Structure and Culture on Performance Appraisal 11

Performance Appraisal in Manufacturing Companies. 11

Statement of the Problem.. 12

Conceptual Framework. 14

Research Hypothesis. 16

Research Questions. 16

Limitations and Delimitations. 16

Significance of the Study. 17

Summary. 18

CHAPTER 2: LITERATURE REVIEW... 19

Historical Development of Performance Appraisal 19

Early Beginnings. 19

Trends in Performance Appraisal 19

Evaluation Methods. 19

Guidelines for a Successful Performance Appraisal System.. 24

Challenges of Performance Appraisal 29

Performance Appraisal System Design. 33

A Generic Performance Appraisal System Design. 38

System Inputs. 38

Philosophy, Policies, Procedures, Rules, Etc. 41

Job Requirements. 43

Expectations of Supervisors and Others. 45

Employee Expectations of Need Fulfillment 47

Formal Methods of Measuring Performance. 49

Possible Uses of Performance Measures. 50

Providing feedback on performance. 50

Selecting employees as candidates for some type of personnel action. 51

Selecting a specific employee from a group of candidates. 52

Identifying qualified candidates from a group of applicants for employment 52

Information on the status of human resources. 53

Possible Methods of Measuring Performance. 54

Impact of Measurement Method on System Evaluation. 55

System Processes. 55

Establish the Performance Standard. 56

Provide Day-To-Day Feedback. 62

Observe and Collect Information on Performance. 64

Determine if Performance Is Up to Standard. 65

Determine the Cause of Inadequate Performance. 66

Provide Feedback to the Employee. 66

Complete a Periodic Summary of Performance. 68

Provide Feedback on the Periodic Summary of Performance. 73

Supervisor and Employee Discuss Summary of Performance. 75

Performance Summary Is Recorded in Personnel Files. 77

Employee Submits an Appeal or Rebuttal of the Performance Summary. 77

System Outputs. 78

Identifying and Correcting Discrepancies. 79

Surmnary. 82

CHAPTER 3: METHODOLOGY.. 83

Introduction. 83

Research Hypothesis. 83

Research Questions. 83

Sampling. 84

Research Design and Rationale for Design. 84

Pilot Study. 86

Data Analysis. 87

CHAPTER 4: DATA ANALYSIS. 89

Sample demography. 89

Research Hypothesis. 99

Hypothesis 1. 99

Hypothesis2. 102

Hypothesis 3. 102

Generating strategies. 107

CHAPTER 5: FINDINGS AND DISCUSSIONS. 110

Conclusions about research findings. 110

Hypothesis 1 &2. 110

Hypothesis 3. 111

Limitations of the study. 113

Opportunities for further research. 114

Refrences  115

 

تعداد صفحات: 121 صفحه

قیمت: 280,000 ریال
مقدار: